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Terms & Conditions

By placing an order on Belote’s Country Chicken (“we”, “our”, “us”), you agree to the following terms and conditions:
 

1. Orders

  • All orders are subject to product availability.

  • Orders are accepted on a pre-order basis and on time Order as per the shop opening hours

  • Once an order is accepted, it cannot be canceled.
     

2. Payment

  • We accept payments via PhonePe, Razorpay, UPI, cards, and cash.
     

  • Payments are processed through secure third-party payment gateways.
     

3. Delivery

  • Deliveries are made in Mumbai and Navi Mumbai only.

  • Delivery charges vary based on distance and are displayed at checkout.

  • Delivery timings depend on pre-order selection, shop hours (Tuesday to Sunday, 8 AM – 9 PM, lunch break 1 PM – 3 PM), and holiday schedules.

  • We are not liable for delays due to external factors beyond our control.
     

4. Product Quality

  • All products are prepared fresh on order to maintain quality and hygiene.

  • Returns for raw products are not allowed.

  • In case of quality issues or damaged eggs, please contact us within 6 hours of delivery.
     

5. Refunds & Replacements

  • Refunds or replacements will be provided at our discretion and through the original payment method or cash.
     

6. Pricing

  • Prices are subject to change based on market rates.

  • All prices are displayed at checkout before confirming the order.
     

7. Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

  • We reserve the right to refuse service in case of violation of policies or misuse of our platform.
     

8. Governing Law

  • These Terms & Conditions are governed by the laws of Maharashtra, India.

  • Any disputes will be subject to the jurisdiction of the courts in Maharashtra.
     

9. Contact Information

For questions or concerns regarding these Terms & Conditions:
 

• Email: Contact@belotescountrychicken.in

• WhatsApp: https://wa.me/919619428894

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